Delivery & Returns

Shipping & Deliveries

We ship goods to all areas of Mainland UK including Northern Ireland and Isle of Man. For shipping for the rest of the Channel Island and outside the UK please contact us at 01305881013 or you can also send as an e-mail via our contact page on the website and we will advise you accordingly. 

 

Shipping & Delivery Details

We aim to dispatch your orders within 48 hours.  If you order on Friday or at the weekend or Bank Holiday they will be dispatched on the following Monday except on a Bank Holiday in which case it will be Tuesday.

If for any reason this cannot be achieved we will notify you as soon as possible and you will be given the option to cancel your order with full refund.

We use Couriers dependent on the weight of your purchase. (Royal Mail up to 6kg weight)

Standard Delivery Service (Using Courier Service) - within 1 to 3 working days

A signature will be required on delivery of your goods. If there is no one available to sign for your goods a card will usually be left advising you of what action needs to be taken. This usually involves collecting the item from your local Royal Mail Depot.

We cannot be held liable for delays in delivery due to third party.

If your goods cannot be delivered for any reason and are returned to us, the cost of the goods will be refunded in full less a £9.99 charged to cover packing and administration cost.

If it becomes apparent that your order has been lost in the post, we will re-send your order at no cost to you after confirming the loss with the Courier . Please do allow up to four weeks for the Courier to confirm the loss.